Help Center

Support for Tembera

Need help with your account, reports, or app issues? Reach out and our team responds in no more than one hour.

Contact Support

Expected response time: no more than one hour.

Frequently Asked Questions

How do I report a bug in the app?

Send us an email with a short description of the issue, your phone model, and a screenshot if possible. This helps us fix problems faster.

I did not receive a verification code. What should I do?

Check your spam folder first, then wait a few minutes and try again. If it still does not arrive, contact support and include your account email.

How can I delete my account or app data?

You can request deletion from the app in Profile > Settings, or use the dedicated account and data deletion pages on our website.

How do I report inappropriate content or a user?

Use the in-app report option on posts and profiles. You can also email us directly with details and we will review it as quickly as possible.

How long does support take to respond?

Our usual response time is no more than one hour during active support hours. Complex issues may require additional follow-up.

Looking for legal information? See our Privacy Policy and Terms of Service.